D. Is there a tree nearby with roots that may be the cause?
R. NO

D. Has anyone been hurt by it?
R. Don't Know / No Answer

D. Please describe the precise location (e.g., next to the bus bench)
R. Sidewalk. See above

D. ***PLEASE CHECK*** the LOCATION of your request, so we send the crew to the correct place. For mobile users, sometimes the GPS location is incorrect. *ALSO* To avoid delays, provide a detailed description of the issue. *PHOTOS* are helpful.
R. OK